Privacy Policy
Last Updated: May 24, 2025
1. Introduction
Welcome to PlanAParty ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for planning children's parties, booking play centers, managing guests, and related activities.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Account information: name, email address, password, and profile details
- Contact information: phone number, address
- Payment information: credit card details, billing address (processed securely through Stripe)
- Party details: event dates, locations, guest information, preferences
- Play center information: for center owners who list their venues
- Guest information: names, contact details, RSVPs, dietary requirements
2.2 Usage Information
- Log data: IP address, browser type, pages visited, time spent
- Device information: device type, operating system
- Cookies and similar technologies: to enhance your experience
- Booking and transaction history
3. How We Use Your Information
We use your information for the following purposes:
- Provide our party planning and booking services
- Process payments and manage your account
- Send invitations and manage guest responses
- Facilitate communication between party hosts and play centers
- Send service-related notifications and updates
- Improve our services and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services to operate our platform:
- Supabase: For database and authentication services
- Stripe: For payment processing
- Twilio: For sending WhatsApp invitations and notifications
Each of these services has their own privacy policies that govern how they handle your data. We encourage you to review their privacy policies for more information.
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Play Centers: When you book a venue, necessary information is shared with the play center
- With Party Guests: When you send invitations, relevant party details are shared with invitees
- Service Providers: We share data with trusted service providers who help us operate our platform
- Legal Requirements: We may disclose information if required by law or to protect rights and safety
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Children's Privacy
Our services are intended for adults planning children's parties. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@planaparty.com.au